We put a hold on the invoice immediately, avoiding a charge against your credit card. You will have to reach out to the interpreter directly via Linguabee Message to discuss the dispute on the bill submitted to us by them. Learn more about sending a direct message to an interpreter.
Once it is resolved, update us with the status of the dispute and we will confirm with the interpreter before proceeding.
If the dispute remains unresolved, the process will be mediated by Linguabee's Happiness department.